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Sale day: checking people in

The screen you'll have open all morning.

Check in guests on sale day

On the morning of your sale, open the sale and click Check In Guests under Registrations.

You can only check people in on the day of the sale

Before your sale date, this page is locked to prevent any issues. It switches on automatically the day of your sale.

The check-in screen. One block per group, with each shopper's ticket number and name.
The check-in screen. One block per group, with each shopper's ticket number and name. Tap the picture to see it full size.

Letting people in

  1. Check the box beside each person you want to admit. To let an entire group in at once, check the box in the gray header row instead.
  2. Click Check In at the top right of that group.
  3. Those shoppers are notified by email and text telling them when it's their turn. A green checkmark appears beside their name so you can see at a glance who's been checked in.
Check people in 5–10 minutes early

Don't wait until you're ready to open the door. Check the next group in five or ten minutes ahead, so they have time to park, walk up, and be standing there when you're ready for them. Your line keeps moving instead of stalling between groups.

Why shoppers love this part

This is the feature customers mention most, and it's worth understanding so you can tell them about it.

Because they're notified when it's their turn, they don't have to stand outside your sale for hours to hold their place. They can wait in the car or go grab a coffee nearby. Nobody needs to stand around in the heat of Texas summer, the cold of a Chicago winter, the rain or the snow to keep a spot they already reserved.

Emphasize this in your sale description, your social media posts, and in any email announcements you send. For a lot of shoppers it's the reason they sign up rather than just show up.

Someone shows up who isn't on the list

Click Add Guest in the group header. They go straight onto the list at the next number.

Closing the list

When you've worked through everyone waiting, click Close Registration at the bottom.

Closing the list. Decide what shoppers see afterward.
Closing the list. Decide what shoppers see afterward. Tap the picture to see it full size.

Two things happen. First, anyone still registered but not yet checked in is checked in and notified — so nobody gets stranded. Second, you choose what shoppers see from then on:

ChoiceShoppers see
Open for walk-ins“Walk-ins welcome! Stop by anytime!”
Closed — no walk-ins“Registration is closed for this sale date.”

You can reopen the list at any time until the sale ends, which can be helpful if you get a sudden rush.

How the morning usually goes

Work through the numbered list first, group by group. Once the line has cleared — often by mid-morning — close registration and set it to Open for walk-ins. From then on it's an ordinary estate sale and people can just walk right in.

What your shoppers see

Their confirmation shows their date, their position in line, and a View Line Tracker button that switches on during the sale so they can watch the line move.

The Line Tracker a shopper sees. It shows the last group you checked in, their own position, and refreshes itself every 30 seconds.
The Line Tracker a shopper sees. It shows the last group you checked in, their own position, and refreshes itself every 30 seconds. Tap the picture to see it full size.

The tracker names the last group you checked in — Early Bird: #1-5 at 9:50 PM — next to the shopper's own position, so they can judge when to head over without calling you. Show Full Check-In List opens the whole running order, and the sale address sits right there with a Get Directions link.

A shopper's confirmation. They can also add it to their calendar or cancel.
A shopper's confirmation. They can also add it to their calendar or cancel. Tap the picture to see it full size.
Give a team member the right login

Whoever works the door needs the Check-In Attendees permission — and only that. See Add your team.

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